The consulting and training firm Rayner & Associates, Inc., was founded in 1994 by Steven R. Rayner. Rayner is also co-founder of the Belgard-Fisher-Rayner Alliance (BFR) and has had extensive experience in "greenfield" and retrofit implementation efforts both as a manager and consultant. Rayner is the author of several books, including: Team Traps:Survival Stories and Lessons from Team Disasters, Near-Misses, Mishaps, and Other Near-Death Experiences (John Wiley & Sons, May 1996); Recreating the Workplace: The Pathway to High Performance Work Systems (John Wiley & Sons, June 1993) and co-author of Team Innovations: Best Practice Tools and Resources for Team-Based Management (Watson-Wyatt, May 1996) and Tips for Teams:A Ready Reference for Solving Common Team Problems (McGraw-Hill, August 1994). He has also authored numerous articles on the subject of high performance work systems for the National Productivity Review, Work in America Institute, the American Society for Training and Development, Oregon State University, the University of Minnesota, and Jossey-Bass Publishers. In addition, Steve has written articles for internal publication at major corporations including Boeing, Tektronix, Calgon-Carbon, and Monsanto. Rayner regularly speaks at industry, academic, and professional conferences on the subject of high performance work systems. He has addressed audiences at the Ecology of Work Conferences, the Association of Quality and Participation Conference, the American Production and Inventory Control Society, the American Society for Training and Development, the International Conference on Self-Managed Work Teams, and various company and academic sponsored conferences, including those hosted by the University of Pittsburgh, the University of North Texas, Oregon State University, IBM Canada, Ltd., Digital Equipment Corporation, Esso Resources, Tektronix, Hewlett-Packard, Phillips Petroleum, Texas Instruments, and Washington Water Power. He has also served as a guest lecturer at the University of Washington. Rayner received his B.A. from Lewis and Clark College and his M.S. in organization development from Pepperdine University.

Steven R. Rayner, Principal Recent clients include: Avista Labs, Boeing, Harley-Davidson, IBM Canada, Microsoft, Puget Sound Blood Center, Solutia. Where are we? Our main office is located on Whidbey Island, just north of the Seattle Metropolitan area. We serve clients throughout North America and Europe.