After assessing where an organization currently is and where it wants to go, Rayner & Associates can help it determine how to get there. The development of a highly effective team is a process--not a one time event. Depending on where an organization is en route to high performance, the initial steps will include building a foundation of team start-up essentials. Start-Up essentials help team members recognize the team's purpose (team charter) and its boundaries (boundary conditions), the behaviors team members are expected to uphold (operating guidelines), the structure that team meetings will follow (effective meetings), the required roles team members will play, and the process by which team decisions will be made (decision making). The change pathway and points of implementation include as much detail as possible: what actions will be taken and what outcomes are desired, what training needs to occur, who will be responsible and involved in each step of the process, and how progress will be measured and reviewed.

DESIGN THE CHANGE PATHWAY AND POINTS OF IMPLEMENTATION Establish the framework for team development Define which roles and responsibilities teams will absorb Define the new expectations and accountabilities of the team Define the authority, resources, information, accountability, and skills teams will develop Describe the overall training plan   OUTCOME To create an implementation framework for team development. To define the points of implementation which specify what responsibilities and accountabilities the team will absorb.

[1. Organization Assessment - 2. Future Vision - 3. New Role for Managers
4. Change Pathway and Points of Implementation - 5. Internal Consulting Capability
6. Ongoing Feedback and Development Planning Mechanisms - 7. Team Knowledge]