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What is a
HIGH PERFORMANCE WORK SYSTEM?

The concepts and structures conveyed by "High Performance Work System" have also gone by such names as: socio-technical system, high commitment system, technician system, high involvement, employee involvement, people involvement, participative management, self-management, bossless system, self-directed work teams, and empowered work teams. How these terms get played out varies widely among organizations.

When we use the term High Performance Work Systems, we denote organizations that achieve extraordinary results through their effective utilization of six core characteristics:

    1. Leadership that empowers others
    2. A relentless focus on strategy and results
    3. Open sharing of relevant information
    4. Borderless sharing of power
    5. A team-based design
    6. Teamwork reinforced through rewards