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Assessments

The 13 Disciplines Assessment

Assessments are an effective tool for identifying areas for individual or group development. In our 13 Disciplines Assessment, work teams rate how well they currently perform against 13 key measures of high performance.

The 13 disciplines are what we have--through research and experience--identified as the essential elements for a team's continued success. Though a team might function effectively in the present, the best way to ensure its future is to continually develop and improve performance in each of these disciplines, ranging from a customer-centric focus to learning and continuous development.

The 13 Disciplines Assessment for Teams is designed to be used anytime a team wants a snapshot of where it is developmentally so that it can identify strategies for improving performance. Based on 64 brief descriptions, team members rate how frequently their team performs or demonstrates a number of activities. The combined scores of team members identify strengths the team can use to greater advantage and weaknesses it can work to improve. If completed at regular intervals, The 13 Disciplines Assessment for Teams will track the progress and maturity of the team.

The 13 Disciplines Assessment for Teams is available as a standard paper-based assessment that you administer yourself or as an electronic survey. Rayner & Associates can administer the electronic 13 Disciplines Assessment via e-mail or diskette. After team members complete and return the assessment, we generate a report for your team that compiles all scores into a comprehensive team score for each of the 13 disciplines. These scores indicate areas of team strength and areas for improvement. If multiple teams in your organization are completing the assessment-or have completed it in the past-you also have the option of comparing your team's scores with the average score for teams across your organization.

Along with the team scoring report, your team receives a list of developmental recommendations for each of the 13 disciplines. These developmental recommendations can be used to help your team identify an action plan for improvement in its weakest areas.

While being good at any or all of the 13 disciplines over the short haul means little in terms of team effectiveness, being good at all of them--and demonstrating the ability to continuously improve performance in each discipline--is the pathway to sustained high performance.

13 Disciplines

THE 13 DISCIPLINES OF HIGH PERFORMANCE TEAMS

1. Customer-centric focus
2. Clarity of purpose
3. Guiding principles
4. Established and recognized boundary conditions
5. Effective meeting and interaction habits
6. Role clarity
7. Clear accountability for action
8. Decision making mechanisms
9. Problem solving mechanisms
10. Performance enhancement feedback
11. Work redesign methods practiced
12. Learning and continuous development
13. Continuous work and development of the disciplines

Leader Skills Survey

The Leader Skills Survey is an electronic assessment for providing individuals with feedback on their leadership skills. Individuals select a rater pool from their peers, manager, direct reports, or customers. Raters complete the electronic survey and respond with numerical ratings and written comments. Rayner & Associates then processes the surveys, and scores and comments are fed back to the individual being rated via a comprehensive report.

Each of the questions in the Leader Skills survey reflects one of seven leadership categories. These categories include:

  • Barrier Buster
  • Business Analyzer
  • Coach
  • Customer Advocate
  • Facilitator
  • Leader
  • Living Example

 Leader Skills

The Leader Skills comprehensive
report features three sections:
LS-Category Summary,
LS-Category Summary-Self/Others,
and LS-Item Ratings-Perspective Comments